• My credit card is not working, can I use another payment method?

  If you are experiencing issues with credit card payment, please note that we perform an automatic test on your card before activating your subscription. This test involves a $1 charge that is instantly refunded to your account. If your bank declines this payment during the test, it will prevent the setup of your subscription (or the 7-day free trial). Unfortunately, we do not accept other alternative payment methods. The best solution in this situation would be to contact your bank to verify andFew readers

• Why do the results differ between your platform and Google Maps?

  The differences in results between our platform and Google Maps are due to the different ways searches are conducted. On Google Maps, a specific search (e.g., Restaurant in Paris) might generate results that include related categories (such as "sandwich shop") in nearby locations. The results may also match the specific name of your search. On the other hand, with Scrap.io, you only get businesses of a specific category in a given city by selecting a combination of category and location. So, theFew readers

• Why do some results not match my search?

  On Google Maps, each establishment can choose a primary category and secondary categories. When you conduct a search on scrap.io, you are searching for all the establishments that have chosen a category as their primary category, as well as in secondary categories. Let's say you are searching for "Shoe Stores" in Paris. In your export, you find clothing stores in addition to shoe stores. These clothing stores have chosen "Shoe Store" as a secondary category, which explains their presence in theFew readers

• I can’t find my activity

  Welcome to this guide that will help you navigate through the process of selecting your activity on Scrap.io. Choosing the Activity When we talk about activity on Scrap.io, we are referring to a specific category present on Google Maps. Unlike Google Maps, on Scrap.io, you cannot perform keyword searches. Each establishment listed on Google Maps is associated with a primary category that defines its field of activity. However, it is also possible to add secondary categories. Example: A baFew readers

• Why am I not getting results?

  When conducting a search on Google Maps, the results may include related activities in neighboring geographical areas. For example, if you search for "restaurant in Paris," the results might also display similar categories like "sandwich shop" in nearby localities. However, on Scrap.io, our approach is different. We allow you to select a specific activity within a given geographical area. This way, you only get businesses that precisely match this specific category in the location you specify.Few readers

• Is there an issue with Scrap.io?

  To know the current status of our services, please feel free to check our Service Status page. If you encounter technical issues, you can also reach out to us via chat support or email. We are here to assist you in case of difficulties.Few readers