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Articles on:Free trial
You want to try Scrap.io for free but still have questions? Check this section.

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  • Free trial
  • Subscriptions and features
  • How to use the app
  • Common problems
  • Why do I need to enter my credit card?
    Why do you ask for my credit card? We ask for your credit card to avoid interruption of service after the trial period. It is also a measure to protect ourselves from bots that try to create hundreds of accounts automatically on the application to take advantage of the free credits. By asking for a card number, we are sure we are dealing with real humans and serious users who can commit to us in the long run if they like our product. Will I pay anything? No, you don't pay anything duringFeatured
  • Can I cancel my free trial at any time?
    Yes, you can cancel your free trial at any time without any constraints as there is no commitment.Featured
  • What is the Free Trial of the Basic Plan?
    The Free Trial of the Basic Plan is an opportunity to explore our service at no cost for 7 days. During this period, you have access to all the features of the Basic Plan.Few readers
  • What is the duration of the Free Trial?
    The Free Trial lasts for a full 7 days from the moment you put your credit card in.Few readers
  • Does the free trial activate automatically?
    Yes, after the Free Trial period, your subscription to the Basic Plan will be automatically activated unless you choose to cancel it. You will be charged the corresponding amount for each period.Few readers
  • What are the usage limits of the Free Trial?
    During the Free Trial, you can perform a maximum of 50 searches and execute up to 100 export credits. Each credit is equivalent to a company on Google Maps.Few readers
  • Can I use the Free Trial with other subscriptions?
    The free trial is currently available only for our "Basic Plan" subscription. Other subscriptions do not offer a free trial at this stage.Few readers
  • How can I start the Free Trial of the Basic Plan?
    To start your Free Trial of the Basic Plan, simply sign up on our platform by clicking here.Few readers
  • How can I activate my subscription before the end of the trial period?
    You can exit the trial period and activate your subscription at any time by clicking the "Activate Subscription" button on this page: Manage my subscription. If you choose to activate the subscription, you will be charged the corresponding amount.Few readers
  • Can I upgrade to a higher subscription before the end of the free trial?
    Yes, during your Free Trial, you have the option to upgrade to a higher subscription if you wish. To upgrade, simply go to the Manage my subscription page.Few readers
  • I forgot to cancel your subscription and got charged
    To avoid being automatically charged for the next period, make sure to cancel your account before the end of the 7-day Free Trial. If you don't want to continue with a subscription after the trial period, this step is important. If you forget to cancel your subscription before the end of the trial period and are charged for the subscription amount, you can obtain a refund of the subscription amount provided it hasn't been used during the current period. To do this, please contact us through livFew readers

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