Scrap.io Helpdesk
  • English
  • French
Go to website
Back
Articles on:Subscriptions and features
If you want to know more about our pricing plans and subscription model.

Categories

  • Free trial
  • Subscriptions and features
  • How to use the app
  • Common problems
  • Is there a commitment with the subscriptions?
    No, our subscriptions are commitment-free. You have the flexibility to cancel your subscription at any time. To cancel, you can visit the subscription management page in your profile by clicking on the following link: Manage My Subscription. Your access will remain active until the end of the paid period, and the subscription will be automatically canceled after that.Featured
  • How do I cancel my subscription?
    You can cancel your subscription at any time by clicking the "Cancel Subscription" button at this address: Manage Subscription. Please note that you will retain access to all the features of your subscription until the end of the current period. Important: Before canceling your subscription, remember to download your exports. Once your subscription is canceled, your exports associated with the current subscription will be removed from our system.Featured
  • What are the different types of subscriptions you offer?
    We offer four types of subscriptions: Basic Plan, Professional Plan, Agency Plan, and Company Plan. For a detailed view of all the features included in each plan, you can visit the Pricing section on our website. As you scroll down the page, you'll also find comprehensive definitions of each feature.Few readers
  • How does automatic renewal work?
    After the initial period of your subscription, it will automatically renew for equivalent periods unless you choose to cancel it. You will be charged the corresponding amount for each renewal period.Few readers
  • Can I create a custom subscription with specific features and a certain number of credits?
    We understand that each user's needs can vary. However, we do not offer the creation of custom subscriptions with individual features. If you want to use specific features, we encourage you to choose the subscription that best fits your needs from our existing offerings.Few readers
  • Can I have a custom extraction from Google Maps?
    For a custom extraction request, please fill out this form: Custom Extraction Request.Few readers
  • How can I upgrade to a higher subscription?
    To upgrade to a higher plan, follow these simple steps: Go to our subscription upgrade page: Subscription Upgrade. Select the higher plan that interests you. By upgrading, your previous subscription will be prorated for the unused duration, and the new plan will be charged immediately.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025Scrap.io Helpdesk